Shipping & Returns

We ship from New Jersey, USA and use UPS exclusively to ship all packages. We do not ship to PO BOXES.

Packages are dispatched within 2-4 business days of your order, e.g., if you order on April 15th, it ships between April 17th and April 20th. Delivery usually takes about 3-5 business days.

*** PLEASE NOTE: Weather conditions and holidays may cause delays.

PLEASE NOTE: Honey Tribe is not responsible for any customs fees or fines on international shipments.

ROUTE PACKAGE INSURANCE: When you choose Route+ at checkout, your order gets protection from damage, loss, or theft, provided through our partnership with Route. If your order doesn't arrive or arrives damaged, you can easily file a claim with Route to receive a replacement or full reimbursement.We strongly recommend opting for Route+ to enhance your peace of mind.

ORDER CHANGES: To request any changes or additions to your order, email us at support@shophoneytribe.com with your order number, within 24 hours of your purchase and we will do our best to accommodate, if we HAVE NOT SHIPPED your items already.

RETURN/EXCHANGE POLICY:

The following Items ARE NOT eligible for RETURNS/EXCHANGES:

• SALE ITEMS
• ACCESSORIES (BAGS, JEWELRY, SUNGLASSES, ETC.)
• INTERNATIONAL ORDERS

RETURNS PROCESS: Our return policy is simple!We accept returns within 7 business days of receiving your item(s). We cannot accept returns beyond this 7-day grace period for any reason.
Please ensure the item(s) are undamaged, unwashed, and unaltered

Ship your returns to the following address with either the packing slip or a copy of your confirmation email: 

HONEY TRIBE

1992 Morris Ave
#353
Union NJ 07083

REFUNDS AND EXCHANGES:

• Your return is considered "received" only after you receive a confirmation email from our support team.
• Refunds/Exchanges will be processed within 7 to 10 business days after we receive your return.
• Original shipping charges and Route Fees are non-refundable.

If you have any questions or need assistance, don't hesitate to contact us at support@shophoneytribe.com. We aim to respond within 1-2 business days.